Shipping Policy

Shipping Policy


BNS NETSTAR ships according the INCO term Ex Works (EXW)

In the case of Ex Works (EXW), almost all obligations lie with the buyer. The seller has the obligation to make the goods available for collection at an agreed location. This place must be agreed in the delivery conditions. In most cases this is a warehouse or factory of the seller. All risks and costs related to transport are borne by the buyer of the goods. This also includes loading the goods at the place of collection. BNS NETSTAR will provide HS-Codes and the country of origin of the products.

BNS can offer to arrange shipping, shipping and handling costs will be added to the invoice.

Shipping and Handling cost depend on measurements and weights and destination and the choice of delivery service. BNS will choose the best available courier that matches the shipment.

Import Duties are at all times for the buyer, an EORI number is required to export. 


Wrong Address

In the event that the package cannot be delivered due to an error in the specified address and when the package has been returned by the relevant parcel service, the shipping costs will be recovered from the buyer.


Adjusting Delivery Address

After shipping there is no possibility to adjust the shipping address.